Facilities Help Coordinator

Facilities Help Coordinator

Location: Hybrid (Theale office – minimum 2 days per week)
Salary: £32,000 per annum
Hours: 8:00am – 5:00pm (1-hour lunch) + flexibility required
Holiday: 25 days + bank holidays

About the Role

We’re looking for a highly organised and proactive Facilities Help Coordinator to be the first point of contact for all property and maintenance requests across our nursery estate.

This is a great opportunity to join a fast-paced, supportive team in a role where you can make a real impact across multiple sites. You’ll be at the heart of ensuring our environments are safe, compliant, and running smoothly every day.
 

What You’ll Be Doing

Facilities Helpdesk & Coordination

• Manage incoming maintenance requests, logging and prioritising tasks
• Assign jobs to internal teams and external contractors
• Keep nursery managers updated with clear and timely communication

Maintenance & Compliance

• Coordinate reactive and planned maintenance (PPM)
• Track statutory inspections and ensure compliance standards are met
• Maintain accurate records and asset registers

Health, Safety & Safeguarding

• Ensure contractor compliance (RAMS, DBS, ID checks)
• Monitor key areas such as water hygiene and escalate issues
• Support compliance with Ofsted, EYFS and H&S standards

Procurement & Contractor Management

• Obtain quotes, raise purchase orders and track spend
• Build and maintain strong contractor relationships

Systems & Reporting

• Maintain CAFM systems and data accuracy
• Produce regular reports on activity and performance

Projects & Emergencies

• Support small works and refurbishment projects
• Coordinate urgent responses when issues arise

What We’re Looking For

Essential:

• Experience coordinating facilities or maintenance across multiple sites
• Strong organisational skills with the ability to prioritise workloads
• Confident communicator with a customer-focused approach
• Experience working with contractors and managing requests end-to-end
• Comfortable using systems (CAFM, MS Office, reporting tools)
• GCSEs (or equivalent) including English and Maths
• Full UK driving licence

Desirable:

• Experience in childcare, education, or regulated environments
• IOSH / NEBOSH or similar health & safety qualifications
• Knowledge of compliance areas such as Legionella or asbestos
• Experience with CAFM systems and reporting

he Old Station Nursery is committed to safeguarding and promoting the welfare of children, and we expect all applicants to share this commitment. All roles are subject to enhanced DBS checks, satisfactory references, and verification of your right to work in the UK and any essential qualifications. If successful, our recruitment and compliance team will guide you through every step of the onboarding process. We are an inclusive employer and welcome applications from all backgrounds. Reasonable adjustments will be considered to ensure fairness and accessibility for all candidates.